Terms & Conditions
Payment via bank transfer is recommended. Once your booking is received and approved, an invoice for deposit will be emailed to you with Pae Moana's bank details.
Quotes are valid for 7 days from the day it has been sent. Children are welcome at the holiday home all year round. A deposit equal to 25% of the total accommodation is payable upon booking. Balance payable 30 days prior to arrival date.
ONCE A BOOKING IS CONFIRMED THE FOLLOWING CANCELLATION POLICY WILL APPLY
- Outside 30 days prior to expected arrival date – no charge
- Between 30-15 days prior to arrival; 50% of the total accommodation will be charged
- From 14 days or less; 100% of the total accommodation will be charged
- Subject only to refund for any nights resold
- No shows are payable in full
COVID 19 FLEXIBLE TRAVEL POLICY
- Book DIRECT with us and if things change, we will refund any money within 5 working days if you are unable to travel to Rarotonga due to COVID-19 border restrictions.
- For any bookings that are impacted by Government border restrictions or ill health (medical certificate essential), resulting from COVID-19, we will offer free date change or full cancellation and waive any cancellation or amendment fees.
WE RECOMMEND YOU PURCHASE TRAVEL INSURANCE FOR ALL OTHER UNFORESEEM CIRCUMSTANCES THAT MAY RESULT IN CANCELLATION OR ANY OTHER CLAIMS.